From the counter to funding, one recorded step at a time

1. 1. A customer pledges gold at the branch

   Nothing changes for the customer. They bring gold to their Ar-Rahnu branch, the branch checks their identity, and the item stays in the branch vault.

   Customer and branch officer

2. 2. A valuer records the value

   The valuer weighs the item, tests its purity and records it. The value is the gold content multiplied by the day's gold price, less a safety margin set by the approved product. Valuations can't be edited afterwards; a new one is recorded instead.

   Valuer

3. 3. Financing is agreed and approved

   The officer agrees an amount and term within the product's limits. The customer sees every charge, the due date and the last day to redeem. A second staff member approves it before the receipt is issued.

   Officer and approver

4. 4. The operator asks a partner to fund it

   Eligible financings can be submitted under a funding programme. The financing partner sees the item, its valuation and coverage, and approves or declines each request.

   Operator and financing partner

5. 5. Redemption and settlement

   When the customer redeems, the branch records it, and the operator repays the partner. Every movement is posted to a double-entry ledger and reconciled against bank statements.

   Branch, operator and platform

Returns are not guaranteed. Partners are repaid when financings are redeemed and settled, and repayment depends on customers and operators.